SoCal raised with Filipino roots, Cjay Caguicla, known as Hance Ledrick to those in the know, is the metal-loving dynamo of our customer service team. A verified coffee nerd adorned with tattoos that tell of his love for heavy metal and his Ducati, Cjay marries his passions with unparalleled customer care. His metal-hardened enthusiasm and coffee expertise ensures every interaction is as energizing as a double shot of espresso, making him an invaluable asset to our team.